Hope all is well and that you are having a good end of week three! Just to inform you, Jessica Foyah will be coming onto the Online Student Services Team and we will be working alongside together to ensure that your student support needs are being met. Moving forward, just continue e-mailing email@example.com. You may hear more from Jessica in the future regarding proactive outreach and e-mail responses, but either one of us are here to answer your questions.
We are currently working on getting Jessica her own phone line and once we do, you will be calling Jessica directly for verbal communication.
Should you have questions, please e-mail firstname.lastname@example.org.